Very rude service!

we are supposed to get our room by 2pm, they told us room is not ready and have to wait, the problem is no one came to tell us when our room is available!
the facility is not very clean.

and you have to pay a fee to use the swimming pool ever after you paid to stay there.

The worst part is the service, they are so rude and make you feel you are not welcome here.

คะแนน : 4.4 / 10 ( คะแนนรีวิว )
4.4

รีวิวอื่นๆ ของ บ้านรายา รีสอร์ท แอนด์ สปา

7.6
 ดีมาก
7.6
Stunning place in need of upgrading
The place is in a breath taking location and the surroundings and the pool is amazing. However, the rooms need to be uplifted substancially. Our mosquitonets had big holes in them and the room was ful... อ่านต่อ

Maria ฟินแลนด์ ครอบครัวที่มีเด็กเล็ก

6
 ดี
6
Very very nice loation with poor options
It's very nice staying in Raya Island, and BanRaya is perfect for snorkeling here. For the hotel itself, the water is not very clean, the air conditioner cannot be turned on during day time, and very ... อ่านต่อ

FENG จีน คู่รัก

7
 ดีมาก
7
Beautiful area, good food, not the cleanest room
I would mention only two things i did not like at the resort: price of the room was little high compared to its cleanliness and comfort. Was nothing really special, could have imagined cleaner and new... อ่านต่อ

Marton ฮังการี คู่รัก

5
 คะแนนรีวิว
5
Excellent location poor standards.
Overall just OK but the included breakfast (pre paid) was poor !! The hot food was cold and the standard of food was low. Everything ran out quickly and was slow to be refilled. Even the coffee was ba... อ่านต่อ

Ian สหราชอาณาจักร คู่รัก

3
 คะแนนรีวิว
3
the first and the last time to go to this hotel
terrible food prepared by the only kitchen, bad service especially the one who in charge of the grocery store who seems to be sick of her job (very rude to all customers) and the transportation was a ... อ่านต่อ

dominic ฮ่องกง คู่รัก

รีวิวทั้งหมด