Very disappointed, very expensive for what it is

Very disappointed, expensive, poor breakfast quality, not much choice. Our room was disappointing, the spa/jacuzzi in the room turned on all by itself all through the night and was a real pain. Had to wake up and go turn it off. Scares the crap through you when it goes off. We complained, they said they would fix it, this happened for several nights before they agreed to change our room. Very disappointed for the price we paid. Beach was nice, the pool was nice, ill give them that. But everything else was terrible. Not even worth it if they give you 50% off

คะแนน : 4 / 10 ( คะแนนรีวิว )
4

รีวิวอื่นๆ ของ รอยัล เมืองสมุย วิลล่า (มาตรฐาน SHA Plus+)

10
 ยอดเยี่ยม
10
Paradise
We stayed for the first 3 nights of our vacation (were in Thailand for 15 days,we travelled to Koh Phangan and Koh Tao then back to Samui for the last 3 nights) it was the best hotel of our trip and w... อ่านต่อ

Gemma สหราชอาณาจักร คู่รัก

9
 ยอดเยี่ยม
9
Superb loved everything about it
This is the second time we have stayed here and we are already planning to go back in September.we love the hotel rooms and the beach,the value for money is superb.we have stayed in the hansar koh sam... อ่านต่อ

Anthony สหรัฐอาหรับเอมิเรตส์ คู่รัก

9.7
 ยอดเยี่ยม
9.7
Fantastic hotel for relax and comfort
We had a wonderfull stay. Everything you need is there and the restaurants nearby are good. When we had some problems the staff was very helpfull and quickly. This was our second stay and next year we... อ่านต่อ

Peter เนเธอร์แลนด์ คู่รัก

9.7
 ยอดเยี่ยม
9.7
Perfect location , great hotel
I loved it, I had to be in Bangkok for business but needed a break so booked in for the weekend . I chose a second floor spa suite and it was awesome.The room was huge , the bathrooom lovely and bed w... อ่านต่อ

Lee-maree ออสเตรเลีย เดินทางคนเดียว

8.7
 ดีเยี่ยม
8.7
Wonderful with a private pool. Beatiful beach.
Wonderful, we the only thing was that the alley where you went to the rooms were very dark, and looked not very nice. The garden should have been more carefully taken care of around the entry of the r... อ่านต่อ

Ragnhild นอร์เวย์ ครอบครัวที่มีเด็กโต

รีวิวทั้งหมด