Very nice decoration and room concept in style of authentic Thai-house. Very clean room. Location is great near the historical parks. Breakfast is okay. Security is good. Service is good. In-house par... อ่านต่อ
Walailux ประเทศไทย คู่รัก
Bed bugs were on our economy room mattress; large adult body in the mattress seam. A large blood stain next to it. Further down the mattress there were clusters of black stains and sheddings.
We found this after checking the mattress before bed, at about 8:45pm. We told the front desk who were about to close at 9:00. They manager told us we could get a refund, which we got, and that she would inform the owner of the situation. We were then rushed out onto the street in an unfamiliar city and country in the dark, where we had to walk 20 min with our luggage on abandoned streets to get to another hotel we had just booked while the manager was impatiently waiting.
We requested help getting to the new hotel, but were given none. I had hoped to get some sort of apology or acknowledgement from the owner (or thank you for informing them of the infestation), but received none. I later wrote them a message to that extent, but received no reply.
Walailux ประเทศไทย คู่รัก
penghan จีน นักธุรกิจ
CHUNYAN เดินทางคนเดียว
CHEN จีน คู่รัก
tianyang จีน คู่รัก