Even though I only spent one night at the Mandarin Oriental, it was one of the best nights I've ever experienced. From the outstanding customer service to the very lush spa- this hotel has the best of... อ่านต่อ
Sheena แคนาดา เดินทางคนเดียว
We spent the first part of our honeymoon here from 15-19 Nov 2015. The hotel did not disappoint and truly lives up to its world class name. We took the BMW 740i shuttle from the airport and were greeted with fresh sented towels, water and a luxury ride to the hotel. Didn't have to touch our bags again until they were set out for us in the room.
Check in was completed in the comfort of our room and the staff walked us through the amenities and location of everything in the room. We were pleased to learn the floor had dedicated butler service that could be called from a button on either night stand. Another button was also dedicated for do not disturb.
The staff went out of their was to show us kindness and meet our every need. They always knew how to anticipate. A great example is when our floor butler noticed my Allen Edmonds shoes were a bit dirty. While we were out for the day he took it upon himself to clean them and had them waiting for me when we returned. Very impressive!
The room was appointed with quality that any audiophile would enjoy - denon sound system and Samsung tv with premium programming. The desk was multifunctional and the bedding was deluxe. Shower water pressure was great!
We participated in the spa for a traditional Thai message in a private suite and did the Thai cooking class. Both experiences were excellent!
Upon leavin we again took the bmw to the airport and staff walked out bags through check in all the way to security! Total professionalism.
Only thing I would recommend is upgrading the toilets as they required the handle being held down for a long time to flush.
Sheena แคนาดา เดินทางคนเดียว
Con ออสเตรเลีย นักธุรกิจ
John สหรัฐอเมริกา เดินทางคนเดียว
FIona ออสเตรเลีย เดินทางคนเดียว
Charles แคนาดา ครอบครัวที่มีเด็กโต