Great as usual with a few observations and minor d
Stayed here many times. I think the staff think I may be a jinx as there is always a protest or something going on so it is usually close to empty when I stay here! I found no movies on the TV which was odd but you can borrow, for free, a limited selection of DVD's in the business centre. I can only think this is so they can remove the porn form online movie selection and as a lot of families stay at the Pen that is perhaps a good thing, certainly didn't bother me but it is strange for a full blown five star Hotel. The hairdressing salon has gone which is a surprise and a negative I think if your lady wants her hair washed and styed, maybe there was not enough business to justify it anymore but it is a shame. We went through the usual room bill being converted into Thai Bhat when you check out at the rate that suits the Hotel. This is annoying especially when you ask for your bill to be in USD as they are advertised. I got sick of the Landmark doing this as well as the +7% +10% but in the way that is advantageous to the Hotel. I don't expect it at the Peninsula nor do I need to waste the time or have the stress when checking out to have my bill made up twice when I have called down and asked for my bill to be in USD. It is a thinly veiled con to squeeze just that bit more out of you as if you are stupid or won't cause a fuss and it spoils the experience, please stop it.
คะแนน : 8.3 / 10
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