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We checked into the hotel quite late after Midnight on the 20th of December and we were greeted by a nice man at the reception. Who was kind enough to tel us that we had accidentally double booked for the hotel. He then informed us that if we got Agoda to acknowledge the mistake and they were fine with cancelling one room, the Hotel would be happy to refund us. Unfortunately, Agoda tried to help us but Anantara was not willing to help at all and also did not give us our second room that we had also booked for two nights. We lost our money and the hotel to be honest was one of the most out dated hotels in Bangkok. The rooms were old and were not welcoming. The worst part is we wasted over $400 on the accidental double booking and never got a chance to use the second room either. We will never recommend this Hotel as they are not willing to help or be accommodating.

คะแนน : 2 / 10 ( คะแนนรีวิว )
2

รีวิวอื่นๆ ของ Anantara Siam Bangkok Hotel (SHA Certified)

8.4
 ดีเยี่ยม
8.4
Big rooms in a nice hotel in a good Location
The hotel is very Thai style. View in the room was very good as it was facing the golf course across the road. Rooms were comfortable and large compared to other hotels. Toilet was big. Breakfast was ... อ่านต่อ

KAR-CHING ฮ่องกง กลุ่มเพื่อน

7.6
 ดีมาก
7.6
Disappointed by the food
I stayed here many times over past few years and really liked everything in this hotel. But this time, I was very disappointed by the food - all of room services, breakfast, dinner were far inferior t... อ่านต่อ

YAN ฮ่องกง นักธุรกิจ

8.4
 ดีเยี่ยม
8.4
ดีเยี่ยม
I like it.

RYOTARO ญี่ปุ่น คู่รัก

9.6
 ยอดเยี่ยม
9.6
Very beautiful, Staff perfect and fully loved the place.
The management is excellent. The staff are wonderful. The standard rooms are equal to deluxe or superior rooms in other Hotels. Expensive yes but I will return.

Alec ประเทศไทย คู่รัก

9.6
 ยอดเยี่ยม
9.6
Good Location
Very Friendly Staff and Clean Room.

CHEW มาเลเซีย นักธุรกิจ

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