Amazing! 5 star experience

Usually stay in beach bungalows in Thailand but the weather turned into a monsoon so we decided to check into a hotel with WIFI and a pool and gym for 4 days to have some creature comforts! That's exactly what we got.
Before we even arrived here Fair House reservations team rescued us from our previous hotel in a monsoon with one of their taxis through 1m high water. We were hugely grateful!
From the moment we arrived we were treated so well by the friendly reception staff and a buggy organised to take us to our beautiful spacious room (8502) near all the facilities. The room was very clean and had a huge bathroom. A fridge, tea and coffee making facilities, mini bar, TV and safe. It was serviced daily and even a lovely oil burner set up to make it smell fresh! Free beach towels and umbrellas provided.
The restaurant manager is wonderful. So helpful, thoughtfully reserving a table close to the food stations for us as my partner uses crutches and can't walk far. The food is lovely. Make sure you get breakfast included and have the omelettes! Delicious.
The gardens are lush and very well kept with hidden tables and a pagoda to sit in and read etc. The beach is gorgeous and kept clean and the bar is really nice to relax in. There is also a pool table. The gardeners work very hard to keep everything perfect.
The WIFI is fast and works perfectly at all times in all areas and the room. There were a few power cuts due to the weather but power was restored within 5 minutes each time and torches provided in each room anyway so not a problem. They've thought of everything in advance!
This hotel is well managed with friendly attentive staff and lots of smiles all round :)
There's a 7/11 and pharmacy 1 min walk for supplies if you need. And a reasonably priced taxi service on site. There is also a shuttle bus to Chaweng throughout the day.
I can't fault this place so I can't understand the bad reviews on here! Highly recommend! Thank you to everyone at Fair House for