This hotel is ok but no better than that. You are greeted by a list of rules and suggested "do's and donts" when in Thailand and in hotel ! Rooms are fine, nice pool and spa. Food nothing special and... อ่านต่อ
Mike สหราชอาณาจักร ครอบครัวที่มีเด็กโต
The first impression was the lack of attention and service when arriving at the hotel. No one to help with bags, and poor English on the part of the reception staff. The gardens within the resort looked quite shabby and the "deluxe" room we were given looked like it was ready to fall apart if you sneezed too hard.
There were no toiletries to speak of, the room "safe" was a tin box with a key, there was no in-room internet facilities, other than an extremely weak wifi signal from the reception area.
Each guest is given a card to be used to procure a (single) beach towel - don't bother requesting extra towels, its not worth the hassle! There is no beach at all - the resort is positioned above the ocean with a brick wall acting as breaker. There are huge, broken concrete steps leading down to the water, so child supervision is a must.
I do not have a favorable impression of this hotel at all and I have stayed at other resorts on Koh Samui with much more character and service, as well as value for money.
Mike สหราชอาณาจักร ครอบครัวที่มีเด็กโต
Daisuke ญี่ปุ่น ครอบครัวที่มีเด็กเล็ก
Wendy สหรัฐอเมริกา คู่รัก
Rebecca สหรัฐอเมริกา ครอบครัวที่มีเด็กโต
Nic สหราชอาณาจักร ครอบครัวที่มีเด็กเล็ก