Theft by staff & no response from management

I asked the reception if there was a SAFE place to store my bags between checkout and a late departure to the airport and they happily agreed to keep for me, right in front of the reception counter. Of course they did - it was the perfect opportunity for staff to rummage through my belongings and remove ONLY the foreign currencies hidden in a folder deep within my bags (which I double checked before i left the bags - but sadly forgot to re-check until I reached the airport). Any and all attempts to reach the hotel management for some kind of response have been fruitless. Unacceptable. DO NOT STAY HERE unless you would like to lose all your valuables...!!

คะแนน : 2 / 10 ( คะแนนรีวิว )
2

รีวิวอื่นๆ ของ ชบาน่า รีสอร์ท (มาตรฐาน SHA Plus+)

7.2
 ดีมาก
7.2
Clean hotel ,nice staff
Hotel was in a good location near to boat avenue where there are bars, restaurants and shopping. When I arrived I was told my room had been upgraded from a superior to a deluxe which was a nice surpri... อ่านต่อ

Judith สหราชอาณาจักร เดินทางคนเดียว

4
 คะแนนรีวิว
4
Miss my booking and room have many cockroach
Close to my office but dirty in bathroom have many cockroach run around. No any staff help to move the room and no any apologist. When I ask to talk to manager in morning no one contact and come to ta... อ่านต่อ

Direk ประเทศไทย นักธุรกิจ

10
 ยอดเยี่ยม
10
ยอดเยี่ยม
If you don't like crowded Patong beach and want a quiet place with nice view, you should stay here. Rent a motobike, go around the island, find some beach not crowded, enjoy the holiday. The hotel s... อ่านต่อ

Tingrui จีน เดินทางคนเดียว

8.4
 ดีเยี่ยม
8.4
ดีเยี่ยม
Good value for money option. Simple but large room (take the ones with the balcony overlooking the lake). A little noisy at night due to proximity of some restaurant, bars overlooking the lake. Wal... อ่านต่อ

Catherine สวิตเซอร์แลนด์ เดินทางคนเดียว

9.6
 ยอดเยี่ยม
9.6
ยอดเยี่ยม
During our race day November 26 at 4am i wanted to call for ICE they would drop my call to the front desk. I tried to call several times but they would literally pick up then drop the call. Very disap... อ่านต่อ

Maria ฟิลิปปินส์ คู่รัก

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