Amazing staff, Remote retreat and private setting!

We originally booked through Agoda, but because of some conflict out deluxe cottage wasn't available. Without even saying a word, Miss Junnie came back to us 3 minutes later and had upgraded us to one of their amazing pool villas. Things were a little outdated in places, but this is not the Sheraton or Westin. This is a remote tropical escape. If you want "modern luxury" go to Tansai or stay on Phuket or the mainland. Even though it is only rated at 3 stars, for being in a remote location, I'd say it felt more like 5 stars.

It's not a "hotel", so the grounds are very dispersed and all of the cottages are private. It's at the northern tip of Koh Phi Phi so it's almost a jungle setting and the grounds must be absolutely insane to maintain. Oh and yes. There are lots of bugs and spiders and such. Remember, it's the "jungle", get over it. This place is amazing!

The staff were all so helpful, kind and always smiling. The activities director helped us out with a private longtail boat and we went to Mosquito and Bamboo islands which were fantastic. There are only a handful of resorts on this beach and they all work together to ensure that there's some "show" or activity that's available. The fire show at Koh Phi Phi Natural resort was amazing!!! It's every monday, wednesday and friday so don't miss it.

The massage is higher priced than you'd find elsewhere in Phi Phi or Phuket, but don't miss out on it. Their staff does a great job and the setting is wonderful.

If there's any drawbacks I'd say that the beds were very firm and food was somewhat lacking. The breakfast was mediocre but if you order alacarte it gets better. Once again, set your expectations. They have food, veggies, etc boated in on a regular basis. The beds were also a This is a remote destination. Once you set that expectation you will find that you can't get a better experience.