Very good hotel but


The Banyan Tree is a fantastic hotel. Good location in the Laguna area not too far from Phuket and Patong. It has a lovely beach which shares with some other hotels with rather few people. The breakfast is superb with a vast choice of Asian and European dishes. It is a top hotel in Phuket and charges for it as such. My wife and I are just surprised that there were so many details that are missing when you compare with other too hotels in Thailand such as MO in Bkk or Four Seasons in Chiang Mai. The hotel looks a little tired with many small imperfections in the rooms, wall corners, worn out furniture. We had a swimming pool room villa and we realized that the water was running in when it rained in the bathroom. The toilet broke down the second day. The people in the lobby continuously asking whether we would have dinner in the hotel (which we didn't since I personally didn't find it worthwhile in my several other stays years ago). Last, I was rather disappointed when we were denied late checkout (at least 14-15h) after spending 7 nights in such expensive swimming pool villa considering this was my 5th stay at the hotel. All in all. It is a great hotel yet I find considerably better value and service in other places.
the other side, it charges the prices of other hotels of Phuket. just a pity that being a very expensive hotel


คะแนน : 7.6 / 10 ( ดีมาก )
7.6

รีวิวอื่นๆ ของ บันยันทรี ภูเก็ต (มาตรฐาน SHA Plus+)

9
ยอดเยี่ยม
9
More than wonderful
The first time stay in banyan tree and our experience is more than wonderful. It was a raining season there but because of the hotel we are more than happy than any other trip we went there before. Ba... อ่านต่อ

irene สหรัฐอเมริกา ครอบครัวที่มีเด็กโต

8.7
ดีเยี่ยม
8.7
Not all went to plain but in the end it' was magic
Not all went to plan and at first we were left feeling disappointment , But then after there amazing general manager spoke to us he turned it into one of the most magical holidays we have had in Thail... อ่านต่อ

arron ออสเตรเลีย คู่รัก

8.7
ดีเยี่ยม
8.7
Fantastic Pool Villa, will come again!!
We stayed in Pool Villa, the pool is big enough to enjoy swimming (that's why not much people in the public pool), the interior design is very Thai style and we love it. The only problem is too many m... อ่านต่อ

HO ฮ่องกง คู่รัก

8.3
ดีเยี่ยม
8.3
Phuket golfing trip
NOT enough staffs at reception,only saw one staff working on 29Apr at 1330 local time,took us to spend 10mins for waiting,compared with our last few experience,this wasnt professional customer service... อ่านต่อ

SW ฮ่องกง คู่รัก

6.7
ดี
6.7
Very relaxing setting and location, Good service,
This I our second stay here and was what we expected. More renovations which I did not seen mentioned on the web site prior to booking. Pool Villa was nice but they are starting to show their age…unde... อ่านต่อ

Mark สหรัฐอเมริกา คู่รัก

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