Exceptional service with kind staff

I stayed for 5 nights with my family. I just love this hotel. Previously I stayed in Hilton Hua Hin and had similar pleasant experience. The staff of the hotel are great, kind and very professional. House keeping of the hotel is really outstanding. They try to understand the need of the guests proactively and do not hesitate to go beyond the box to extend support. The hotel is very close to the beach and has three wonderful pools. Kids policy is also generous. Kids paradise, a child care center, is also superb. Guests get a taste of a resort being in a very well maintained hotel. I whole heartedly recommend this hotel for family stay. Most probably two things I like to mention just for the consideration of the hotel authority: 1. Pool side cafe should allow bills to be included with room number since carrying cash while out for Swimming is not convenient. 2. The nearest restaurants are quite far, so hotel authority can liaise with neighbour hotels to set up small food zone nearby.

คะแนน : 9.6 / 10 ( ยอดเยี่ยม )
9.6

รีวิวอื่นๆ ของ ฮิลตัน ภูเก็ต อาร์คาเดีย รีสอร์ต แอนด์ สปา (มาตรฐาน SHA Plus+)

9.2
 ยอดเยี่ยม
9.2
Wonderful place
I understand Hilton is an international company but it was way more kind than i thought. Reception, travel desk, restaurant, housekeeping. Taxi service. Everything was perfect and i would like to say ... อ่านต่อ

SUN เกาหลีใต้ คู่รัก

8.8
 ดีเยี่ยม
8.8
Great hotel
Nice spacious room. Beautiful public beach right in front of the hotel %97 Chinese tourists so that very noisy at pool and especially breakfast time Best go to the beach and rela

Van เวียดนาม คู่รัก

8.8
 ดีเยี่ยม
8.8
Hotel is old but is clean. Water pressure is not stable
Friendly and helpful staffs. More suitable for those who want to relax and rest in the resort. Room is clean but the water pressure is not stable. Hotel is quite old. But overall is good. Located 20... อ่านต่อ

Hwee สิงคโปร์ ครอบครัวที่มีเด็กเล็ก

9.2
 ยอดเยี่ยม
9.2
ยอดเยี่ยม
Hotel location is a great getaway. It’s a short walk away from the shops and restaurants. The beach in front of the hotel is peaceful and refreshing. The room could use some updating but the views we... อ่านต่อ

Jennifer เดินทางคนเดียว

10
 ยอดเยี่ยม
10
Excellent Arcadia
BEautiful grounds and pools. Food wasnt the best though

April สิงคโปร์ ครอบครัวที่มีเด็กเล็ก

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