Hit & Miss

I always believe in starting with a positive; the hotel was a short walking distance to a beautiful beach and the breakfast was fabulous. What let the hotel down was the inconsistency of the staff approach to customer services. It was hit or miss depending on who was around. The Hotel management was completely invisible. I have never stayed at a hotel were you could not identify who was in charge, monitoring staff performance or conducting in house training.

คะแนน : 6.4 / 10 ( ดี )
6.4

รีวิวอื่นๆ ของ เบสท์เวสเทิร์น ภูเก็ต โอเชียน รีสอร์ท (มาตรฐาน SHA Plus+)

8
 ดีเยี่ยม
8
Trés Bien
The hotel is very close to the beach. My cousin and I both satisfy the room.So lucky that the neighborhood was empty,we occupied the whole balcony.Breakfast is nice,and the rice is good. We enjoyed th... อ่านต่อ

Shuojie จีน เดินทางคนเดียว

8
 ดีเยี่ยม
8
Stay in karon
Dining room is way too hot. Shower curtains could be washed more regularly. Most of the staff were friendly. Awesome choice at breakfast. Well situated to shops, beach and restaurants. Gardens well ke... อ่านต่อ

Charles สวิตเซอร์แลนด์ ครอบครัวที่มีเด็กเล็ก

9.6
 ยอดเยี่ยม
9.6
good location and nice service
it's already 4 years that i chose this hotel, really nice stuff , everyone are friendly . clean and quiet room, good room service. love the swimming pool! there's 7-11 near the hotel, 5 minutes to be... อ่านต่อ

XIAOXIAO จีน ครอบครัวที่มีเด็กโต

8.8
 ดีเยี่ยม
8.8
Nice resort delicious food
We were a family of four. Thus we had two rooms. This hotel had 3 pools. We spend a lot of time at the pool , ordered lunch from ceasar salad to Thai meals. Very authentic western and local cuisine. ... อ่านต่อ

Marc แคนาดา ครอบครัวที่มีเด็กโต

10
 ยอดเยี่ยม
10
Excellent service
great place to stay with families, location is great for night markets. Very helpful staff at reception and restaurant. Thank you to Nawalee in reception for all her help booking tours etc and John R ... อ่านต่อ

Fiona ออสเตรเลีย ครอบครัวที่มีเด็กโต

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