Good hotel with all what you need

This is really good hotel with all necessary amenities you need for your vacation for solo, family or group travel.

Staff is very customer oriented, what is confirmed by willingness and fast response to issues you have -- it appeared that our bill was overcharged for the extra bed we had in our room. Even thou that reception had my signatures for this overcharge, without any delay or unnecessary questions it was solved by Angie, Front office manager. Another night we found zillion of ants in our room, but well-coordinated work of housekeeping allowed them to remove all insects from our room within one hour and after that we haven't seen any. Many thanks for that!

Location of the hotel -- it is about one hour from the airport (approx. 60 kms), what is quite far after having 7 hour flight. Another concern is that some of hotel buildings are located too close to the road and in the night time you will be disturbed by motorbikes or other vehicles, so if you are sensitive sleeper request for the quite room upon reserving. But all of this is greatly compensated by easy access to Kata and Kata Noi beaches. As Kata becomes very crowded in the day time we preferred Kata Noi instead, which is 15 minutes by walk or 5 minutes by complimentary hotel shuttle and this beach is very picturesque, tranquil and clean beach. Another advantage is that hotel is not situated in crowded place, but still has everything by short walk from it -- great variety of restaurants, bars, massage salons and different kind of shops, and a bus station.

Overall this hotel has all what you need -- restaurants, swimming pool, GYM and etc, but what makes people happy is outstanding customer service. I would definitely recommend this hotel for future travels!