Profit orientation clearly over customer orientation / management disinterested


Great location at a beautiful beach. Bungalows are modern and clean. The working staff is nice and helpful. The management however shows little interest in their guests and zero flexibility. Profit counts much more to them than customer needs:

1. We had no breakfast booked. The resort asked THB 500 per person per breakfast. Nobody there to negotiate - at a resort of this class, there must ALWAYS be someone who can decide!
So, EVERY day we went to the neighbor resort and enjoyed a rich breakfast at THB200 per person.

2. We wanted to rent a taxi to explore the island. Management told us we need to reserve 1 day ahead, and today they had only 1 car at 3pm . At the neighbor resort we could come any time, just need to inform 20min before we want the taxi.

3. Food in the restaurant is very good just the portions are so small it is never enough.

4. No sticky rice with mango. Excuse: Not mango season, mangos don't taste. EVERY other resort on the beach had great mangos though...


คะแนน : 6.4 / 10 ( ดี )
6.4

รีวิวอื่นๆ ของ มีดี รีสอร์ท

7.2
ดีมาก
7.2
ดีมาก
The cottage has been very well built with quality materials however a few things are lacking. Firstly, there is no cable TV only Thai TV and France 24 in English. Swimming in the sea is sometimes not ... อ่านต่อ

Christine ออสเตรเลีย คู่รัก

4.4
คะแนนรีวิว
4.4
beautiful beach
beautiful beach and it is everything. Staff has a lot to learn from neighboring Seafare Resort. Support does not speak almost no English, making it difficult to stay on the island. Breakfast without m... อ่านต่อ

Alicja โปแลนด์ ครอบครัวที่มีเด็กเล็ก

8.8
ดีเยี่ยม
8.8
Great location and Good service
I will come back to stay again.

Nantiya ประเทศไทย คู่รัก

10
ยอดเยี่ยม
10
super friendly staffs, great service and excellent place to stay for holiday. i went there even on the low season time, the beach and the place is just perfect cause sometimes i had the whole resort a
nothing more to say that this place is awesome !

Penprapa ประเทศไทย เดินทางคนเดียว

8
ดีเยี่ยม
8
ดีมาก
Good and filling restaurant. Intimate beach and clean water.

Edyta คู่รัก

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