Could be really awesome with a few tweaks!
The location is great right in the centre of old Phuket town. The Sunday night market is excellent and definitely worth a visit. We stayed in the double room with shared bathroom. The room was super clean and comfortable. I like firm beds anyway so Thai mattresses are good for me.
On arrival there was no one at the desk but a member of staff (who I later found out was a cleaner) completely blanked us as they didn’t speak English. A smile would have been nice but it was slightly confusing as she was wearing a uniform. Staff that did check us in eventually were lovely but we never saw them again.
Other things that could be improved.
Get rid of the tiny blankets I’m 5’11 and they covered my legs my wife is 5’4 and they weren’t even big enough for her. Basically they’re useless!
Have a noise curfew. We were woke up every morning at 6am by inconsiderate people using the hairdryer! Same happened at 12:30am.
There’s no one on the desk until lunchtime 12pm.
Let me wear flip flops in the shower and toilet or provide something as it’s really dirty having to go in barefoot.