Disappointing.


Pro's: -Suited on a nice, quiet beach (albeit there's not much to do. -Bedrooms (on the upgraded, for a fee side, are nice and the bed is amazing.
Cons: -Staff are extremely unhelpful, disconcerned, barely smile and very un-welcoming compared to every other resort we stayed at in Thailand. -If you don't pay for the 1,800 baht upgrade you are put in a disgusting 2*, at a push, stinking bungalow across a main road behind the restaurante with a disgraceful pool and sitting area. -There is nothing to do in the immediate surrounding area. -Again, the staff do the absolute bare minimum to make you feel welcome during your stay and that makes a huge difference. Everywhere else we stayed in Thailand the service was incredible and they go above and beyond. -Not sure how this warrants a 4.5* as it's a very small hotel with barely any facilities.


คะแนน : 4.8 / 10 ( คะแนนรีวิว )
4.8

รีวิวอื่นๆ ของ โรงแรมเดอะ พริวิเลจ เอซรา บีช คลับ

9.2
ยอดเยี่ยม
9.2
I had a problem
The hotel is great, just as I expected. A compact designed rooms which I like. But unfortunately my booking was different from what I have got, I booked for a two bedroom villa so I could keep good lo... อ่านต่อ

Ahmad คูเวต ครอบครัวที่มีเด็กโต

7.6
ดีมาก
7.6
The staff was super friendly and went the extra mile. Excellent staff, we loved them.
What stood out about this hotel was their lovely rooms. We stayed at the rooms with the private pools overlooking the sea. The view was magnificent. The staff went out of their way to offer excellent ... อ่านต่อ

charmaine แอฟริกาใต้ ครอบครัวที่มีเด็กโต

9.6
ยอดเยี่ยม
9.6
Excellent accommodation and amazing infinity pool with view
Location - close to Samui airport and Bangrak Pier ( for ferry crossings to Koh Phangan and Koh Tao), Big Buddha, and on the beach. Infinity pool at Beach front Style of the garden bungalows - T... อ่านต่อ

Naomi สหราชอาณาจักร เดินทางคนเดียว

8.4
ดีเยี่ยม
8.4
ดีเยี่ยม
Pros: -efficient hotel transfer (our driver waited a long time for us as the airline lost our luggage), lovely greeting (complimentary drink at reception and goodies in our room), first class faciliti... อ่านต่อ

Tara แคนาดา คู่รัก

9.6
ยอดเยี่ยม
9.6
ยอดเยี่ยม
We took a room by the pool. The room is spacious and clean. Every day they clean up, change towels and match linens. Although we didn't require daily change of towels and match linens. The pool is lar... อ่านต่อ

Martina ไอร์แลนด์ คู่รัก

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