The staff desperately need training and managing, very poor service and maintenance levels.
Room smart but mossie net full of holes!! Useless! Food very good but waiting staff ignored our needs completely. When I got up to go to the bar to look for a waitress they were all crouched on the floor hiding from customers playing on their smartphones. Having got the drinks I asked for they returned to their chats. We were never offered a dessert, and at 8.25 they rushed around clearing up for 5 mins then closed the bar and restaurant and went home at8.30. You are then miles from anywhere and there are no staff or information about how to contact services if there was an emergency. The kids padding pool wa full of putrid green water- great for breeding mosquitos in a malaria area, and the table tennis area was filthy, the seating was too dirty to sit on. The wooden platform with seats by the river had a rotten plank and my foot went through injuring my leg. staff arranged our taxi transfer to Phuket, he got us totally lost. The “community” lodge is a con, no evidence of local input
คะแนน : 4.4 / 10
( คะแนนรีวิว )