The best manager I have ever seen

We got a little problem when we checked in at the hotel. The staff informed us that we got the room with twin beds. However, I read the review from Agoda that the beds were queen size. The manager took us to see the room by himself to see if the beds were the ones we want. He also took care of us all the time we stayed.
The facilities here was fantastic. A 2 minutes walk to the beach.

คะแนน : 9.6 / 10 ( ยอดเยี่ยม )
9.6

รีวิวอื่นๆ ของ โนโวเทล ภูเก็ต สุรินทร์ บีช รีสอร์ท (มาตรฐาน SHA Plus+)

9.2
 ยอดเยี่ยม
9.2
Great for kids
A great resort for families. The Siam Adventure program was great for our children. The slides, movie schedule, games and glow and foam party were a hit with our family. I loved that the gym overlook... อ่านต่อ

Rebecca ครอบครัวที่มีเด็กเล็ก

7.6
 ดีมาก
7.6
ดีมาก
Double priced for new year’s period compared to a week after or before. Some increase in the peak season is normal but almost 100% increase is simply too much. Breakfast was very good. Staff: receptio... อ่านต่อ

Laura ประเทศไทย กลุ่มเพื่อน

10
 ยอดเยี่ยม
10
Fantastic!
We love this place so much we're thinking of coming back soon. The breakfast is very good, lots of varietes. I love the location not too crowded not too quiet, just perfect. The beach, love love it so... อ่านต่อ

Hazel ออสเตรเลีย ครอบครัวที่มีเด็กเล็ก

7.2
 ดีมาก
7.2
Kids Land on Surian Beach
We have stayed in the Novotel a few times over the years, but this year it has really changed. It is now completely geared up for small children. The entrance hall has a sweet shop, ice cream bar, a... อ่านต่อ

Richard มาเลเซีย ครอบครัวที่มีเด็กเล็ก

8.4
 ดีเยี่ยม
8.4
A wonderful place for children, but aging a bit and not on the beach
Amazing range of facilities and games and activities focused on children. If you travel there as a family, your children will absolutely love it. The hôtel is not quite on the beach, which is across t... อ่านต่อ

Thomas ประเทศไทย ครอบครัวที่มีเด็กเล็ก

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