Decent location but very poor service


The location and the hotel is decent. But if you, like us,are travelling to Thailand for the love and hospitality, please look elsewhere.
The staff right from the reception to the bell boys are all outright grumpy and bordering rude..what happened to the land of smiles?!
We were working out in the gym..my wife finished working out and was just waiting for me at the chair...when an attendent who was nowhere untill now suddenly appeared and started yelling at her for not wearing shoes..we tried explaining to him that she just finished her workout and just removed shoes ..he did not bother listening..then he started started yelling for using the towels of the gym..I had to intervene and show him her bloody workout shoes to make him finally understand..
Our point is ...there is a language barrier...you don't understand english..it's okay..respect your limitations and ask before you start howling
We paid for breakfast...but the guy said it doesnt show on his records ...ill managed hotel


คะแนน : 4 / 10 ( คะแนนรีวิว )
4

รีวิวอื่นๆ ของ ชาวเกาะ พีพี โฮเต็ล แอนด์ รีสอร์ต (มาตรฐาน SHA Plus+)

10
ยอดเยี่ยม
10
Best hotel on the island
Loved everything about it!!

Blanche แคนาดา คู่รัก

10
ยอดเยี่ยม
10
Everything was perfect
Good location, clean facility, everything was good. I will stay here again if I come to PiPi island next time. :)

Ayoung เดินทางคนเดียว

9.6
ยอดเยี่ยม
9.6
A great spot on a wonderful island
The staff were so helpful and attentive and the facilities are wonderful. The rooms are huge and so clean.

Rosemary ออสเตรเลีย ครอบครัวที่มีเด็กเล็ก

10
ยอดเยี่ยม
10
What a super place to stay!
Stunning hotel with beautiful pool and very good breakfast. Very centrally located in the hustle and bustle of Phi Phi Island.

Francois คู่รัก

6.8
ดี
6.8
Not really a good choice except the location
Room is new and ok, location good,swimming pool a bit small, most importantly, staff were not warm

Dan จีน ครอบครัวที่มีเด็กเล็ก

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