Good but could have been Great stay

When I booked through Agoda, I stated as I booked as well as informing the hotel when I checked in, that there r 3 pax, but somehow on check in, for 2 days running, they continued to give water and left bath accessories and towels for 2 towels. A bit disappointing for a 5 star and was embarrassing as I happened to treat this holiday for my gal pal as a birthday ~ we had to remind the staff the first day as well as the second day , requeting that there is a need for extra water and bath towels for thr 3rd person,
Also the aircon was not cold enough and on the second evening, we finally had to complain to the manager . It finally got attended to after he intervened.the third day, all was in good order. The thing to note, on check in, the reception took all 3 passport details and entered into the data base. Why was the cleaning dept not aware of 3 occupants instead of 2.
So what was disappointing, thr small things that can affect our perception of how the standards of the hotel.

คะแนน : 8 / 10 ( ดีเยี่ยม )
8

รีวิวอื่นๆ ของ แบงค็อก แมริออท มาร์ควิส ควีนส์ปาร์ค

7.6
 ดีมาก
7.6
Not an enjoyable experienced in goji restaurant
Hotel facilities and room were excellent. But when we went for dinner at goji reataurant, the waitress brought us to our table and i asked to change to another table, the restaurant manager told us al... อ่านต่อ

Yong สิงคโปร์ คู่รัก

8.4
 ดีเยี่ยม
8.4
breakfast great
good location close to the park, great breakfast

GAO จีน ครอบครัวที่มีเด็กโต

9.6
 ยอดเยี่ยม
9.6
ยอดเยี่ยม
Early check in and late check out without any payment, very comfy bed, i love this hotel

Nouankham ประเทศไทย คู่รัก

8
 ดีเยี่ยม
8
ดีมาก
Breakfast was good, friendly staff, comfortable bed

TAN สิงคโปร์ ครอบครัวที่มีเด็กเล็ก

7.6
 ดีมาก
7.6
ดีมาก
Newly Built hotel. walkable distance to BTS by cutting through a park in 10mins.

Liew สิงคโปร์ กลุ่มเพื่อน

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