ดีมาก
The room and the bathroom were very clean and new. The setting is nice as well but unfortunately, the experience was ruined by staff. We came at 11:30 am very tired from a long journey and inquired if the room is ready a couple of hours beforehand. We later were informed that the room was ready but we could not go in because it would cost extra. I have been traveling all around Asia, Europe, US, South America and never has any hotel, guesthouse, homestay, etc refused an early check in or asked for money for it. I understand if there are guests in the room or it is not ready but typically if the facility has a room available, they give it to the customer early. I have had a homestay let us check in at 8am even which was so amazing! Very strange experience here. I wanted to like it! I saw all the good reviews. Also, the key deposit is something I haven't experienced. I think it could have been handled better with a focus on customer service.
คะแนน : 8 / 10
( ดีเยี่ยม )