Superb staff performance

My sisters and I travelled to Koh Lanta in low season. When we arrived at Amantra we were disappointed to find the hotel in the middle of some refurb work in preparation for high season. Both the restaurant and swimming pool were out of order and there was work going on everywhere. However, the fantastic staff completely made up for it. We arrived a day later than booked due to issues with transport. When we arrived we were warmly greeted by the GM who expresses genuine concern about where we had been and we felt immediately at home. Since the restaurant was out of order we were given a menu to order whatever food we wanted and it was brought to our room, always delivered in great time. We had a personal taxi to take is wherever we wanted to go and the staff were polite, welcoming and ready to help with whatever we needed. Despite the limited facilities available we had a lovely stay at Amantra and would certainly stay again, though maybe when all the faculties are up and running again!

คะแนน : 8.3 / 10 ( ดีเยี่ยม )
8.3

รีวิวอื่นๆ ของ อมันตรา รีสอร์ท แอนด์ สปา

8.3
 ดีเยี่ยม
8.3
Wonderful spot in Klong Nin
I had a lovely stay at Amantra Resort & Spa, specifically in one of their beachfront villas. The villa was kept spotless all throughout my stay, and the girls at the reception were exceptionally nice ... อ่านต่อ

Katrina ฟิลิปปินส์ เดินทางคนเดียว

8.3
 ดีเยี่ยม
8.3
A lovely villa on the beach
I had a lovely stay here and from the start I felt the staff were friendly and polite (despite reading other reviews). My room was clean and in good condition. I booked the beach villa, which was perf... อ่านต่อ

Philippa สหราชอาณาจักร เดินทางคนเดียว

8.7
 ดีเยี่ยม
8.7
Nice and refreshing trip even in low monsoon seaso
I travelled with younger brother and old parents. Be sure to take the beachfront villas, view from the room and the adjoining balcony is picturesque. If you are looking for a lavish retreat this is th... อ่านต่อ

Prosenjit อินเดีย ครอบครัวที่มีเด็กโต

8.3
 ดีเยี่ยม
8.3
Very charming with nature
The hotel is next to Andaman Sea. We can walk through the beah from my room garden view 40-50 steps.. It is very wonderful when sunset. It is a heaven of whoever really sea. Me too!! Sound of music fo... อ่านต่อ

supachai ประเทศไทย คู่รัก

6.4
 ดี
6.4
Needs a makeover
We stayed here for 5 nights. The staff were nice but friendly but a little inexperienced. Our bungalow was in a great location on the sea front but the room was disappointing for the price compared w... อ่านต่อ

Judy คู่รัก

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