Five star hotel 3 star service

Building is old and needs updating Staff can’t understand or speak English No electric one night so no AC Staff couldn’t under stand there was no power Nothing was done Even when I told reception manger all I got was Sorry That’s wasn’t good enough

คะแนน : 6 / 10 ( ดี )
6

รีวิวอื่นๆ ของ MAI Samui Beach Resort & Spa (SHA Plus+)

8.4
 ดีเยี่ยม
8.4
Beautiful, secluded and relaxing Thai resort but disappointing food
Firstly we had a relaxing stay, the resort is beautiful, in a secluded part of the island, quiet and peaceful. Decor and upkeep of the resort is great. Pools are clean, private beach area is nice, goo... อ่านต่อ

Claire สหราชอาณาจักร คู่รัก

7.2
 ดีมาก
7.2
Friendly and helpful hotel staffs
The hotel staffs are helpful in getting us the additional bed for 1 of our room. It was not available as an option when we did our booking. There are charges to the additional occupant which is fine. ... อ่านต่อ

Zhi มาเลเซีย ครอบครัวที่มีเด็กเล็ก

6.8
 ดี
6.8
nice hotel, friendly staff - horrible food and beach unusable
it is a nice place and the rooms are good. the breakfast is a disaster, no variety and 10 slices of cheese for 100 guests, which then takes an hour to refill. restaurant is good, never use the beach b... อ่านต่อ

Peter ออสเตรีย คู่รัก

9.3
 ยอดเยี่ยม
9.3
Hidden gem
Incredibly accommodating staff. Great with children! Pool is amazing, views are nice, food is good, nice spa. Room for improvement: Front desk staff should have Internet. Add a late evening shuttle ... อ่านต่อ

Daniel สวิตเซอร์แลนด์ ครอบครัวที่มีเด็กเล็ก

9.3
 ยอดเยี่ยม
9.3
Fantastic but a little out the way........
We thoroughly enjoyed our stay at Mai Samui. It is a very peaceful hotel and spa in beautiful surroundings. The rooms were luxurious and had everything down to flip flops for us to wear to the beach. ... อ่านต่อ

DEAN สหราชอาณาจักร คู่รัก

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