Great hotel. Secluded Location

We were there for 4d3n. Had a very splendid time there. Check in was smooth and efficient, even after opting for the room upgrade to the pool access room. Took a quick bite at the hotel restaurant and was amazed by the portions and taste for the local Thai cuisines.
Room is extremely spacious with nice flooring, great bathroom and tub, sofa, excellent lighting and systems to manage it.
After settling down into the room, you can opt to get a dvd player in the room, which we did, and the dvd's were free as well.
Whatever you do, don't order the western food on the menu. I had a burger, which was tiny and bread was hard like a frozen rock. The only ONE downside of the hotel experience.
Other than that, the staff are extremely friendly, courteous and very responsive towards your needs. If you have children, the staff really go the extra extra distance to help you with your belongings and arrangements. We saw it first hand observing the staff assist a Swedish couple we met while we were there.
The manager, Narin, made her rounds and had a couple of chats with us throughout our stay, recommending several tours, passing us brochures to give us options. Everything we wanted was managed by the staff and we could pay everything via the hotel, which made us feel safe that we didn't have to bargain, or have any sudden unexpected bills.
Hotel is very well maintained and everything is pretty new. The wooden items are all in mint condition, flooring is excellent, tiling has no grimes, plenty of detail to lights, deco, and the environment.
Hotel location is very isolated and secluded. So the surrounding is very quiet and peaceful. Excellent for relaxing holiday. If you plan to have nightlife, I'd recommend elsewhere.