Disinterested Staff

I stay at this hotel every time i travel to Bangkok for business or personal medical appointments. Howver, on this trip i was extremely disappointed with the reception staff and their seemingly disinterested attitude towards my situation. I prepaid for 5 nights and after 3 days i needed to go to pattaya for 2 days and i wanted to move my 2 remaining paid nights to the end of the week and the staff and management would not budge or assist me in any way. Having said that, im not sure if i will return and stay at Lebua in the future.

คะแนน : 8.8 / 10 ( ดีเยี่ยม )
8.8

รีวิวอื่นๆ ของ ทาวเวอร์ คลับ แอท เลอบัว โฮเต็ล

10
 ยอดเยี่ยม
10
Very good service. Would highly recommend.
I can only highly recommend this hotel. Stayed here several times and the service is still top. The staff is always smiling and very helpful. The room is very nice and the Tower club gives an addition... อ่านต่อ

Dennis ไอร์แลนด์ กลุ่มเพื่อน

10
 ยอดเยี่ยม
10
great welcome as always
we have been staying here for 10 years and the hotel always have a great welcome us , room is very clean with 24 hours room service. they have one of the best breakfast i ever seen. over all i love t... อ่านต่อ

wiphaphorn ประเทศไทย ครอบครัวที่มีเด็กเล็ก

8.4
 ดีเยี่ยม
8.4
Nice and clean hotel with stunning view from balcony
Good place to relax from the stress world. All you can eat afternoon tea was superb. Dinner at Mezzaluna was mind blowing. However the breakfast at Mozu wasn't up to par with others. It filled with to... อ่านต่อ

Rattachet ประเทศไทย เดินทางคนเดียว

8.8
 ดีเยี่ยม
8.8
Great Hotel
The staff make this hotel! Very attentive and attention to detail... Staff at Mozu especially welcoming. Only downside of the experience were taxis from the hotel, don't leave with the until you are s... อ่านต่อ

Kevin สหราชอาณาจักร คู่รัก

10
 ยอดเยี่ยม
10
5 STARS TO THE MOON AND BACK! BEST SUMMER BREAK EVER!!!
Get the Tower Club Room with Lounge Access!! This is where you’d get the best value because unlimited food and alcohol!! (Had wine, Mai Tai’s, Mojito’s and Piña Colada!!) also also! Chocolates and Piz... อ่านต่อ

Kate ฟิลิปปินส์ คู่รัก

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