Impeccable! This is One of our Best/Fvourite Stay/Resort!

Our experience was more than excellent. Initially, we were badly shocked by the bad air pollution and felt very uncomfortable being there. After the resort knew about this, they bought a new air purifier to place in our room. Thereafter, we also saw air purifiers being placed in the reception and dining room. Thank you so much to GM Ewan and the team at Front Desk and very sorry for the bad review we gave after being rejected to get refund for early check out as we booked at non-refundable rate with Agoda.com.
Thank you so much for making our not so enjoyable trip special due to the great hospitality of everyone including GM Ewan, Head Chef Alex, Front Office Khun Boony, Becky, Pure and Khun Tae at the dining room. Ala carte breakfast was what I looked forward to every day. Many options and delicious! Thai set dinner was a great experience too. Design of resort is tastefully done, including the "ancient" red car, Oxygen and the outdoor around it and the swimming pool area!

คะแนน : 9.2 / 10 ( ยอดเยี่ยม )
9.2

รีวิวอื่นๆ ของ Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside)

9.6
 ยอดเยี่ยม
9.6
Perfect relaxation at the river
We spent a full week in X2 Riverside, so we learnt to appreciate the service and facilities of the hotel. The rooms are cleaned twice a day. The bed was super comfortable and the bathroom very big. So... อ่านต่อ

Michael สวิตเซอร์แลนด์ คู่รัก

10
 ยอดเยี่ยม
10
Excellent Resort
We enjoyed our 3-night stay at X2 Riverside. Although there was a miscommunication with our room booking when we checked in and a power outage incident but the front office team and engineering team ... อ่านต่อ

Howard แคนาดา คู่รัก

9.6
 ยอดเยี่ยม
9.6
ยอดเยี่ยม
Good & delicious breakfast, friendly & professional staffs. And the great view during have a breakfast at riverside in the morning.

Kitaarintr ประเทศไทย กลุ่มเพื่อน

9.2
 ยอดเยี่ยม
9.2
Oasis in Chiang Mai
If you want to relax and decompress- this is the place. Minimalist in decor. Fabulous architecture and grounds. Nothing but excellence in service and food. The only drawback is that it’s a bit out of... อ่านต่อ

Marina สหรัฐอเมริกา กลุ่มเพื่อน

9.6
 ยอดเยี่ยม
9.6
Excellent stay, staff is absolutely wonderful
I especially loved the restaurant staff, the waiters and waitresses were excellent. Shuttle bus driver is great, chef and manager came out to personally say hi, everything about the stay was great! Hi... อ่านต่อ

Clara สหรัฐอเมริกา คู่รัก

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