A bit of a rip-off honestly


We were expecting something very special and overall it has been a very disappointing experience. We got an upgrade which is great but there was dead leaves in our pool, and a dead cockroach in the morning in our bathroom. Not what you expect from a 5* hotel at 500£ a night. Breakfast was just ok. Staff is lovely although the whole introduction process that every staff member goes through is a bit irritating. They also exactly know what you’ve booked and what your room number is, and it made us feel a bit monitored. It felt quite empty and really lacked of atmosphere (we were often on our own at the beach bar!). I also suspect they use MSG in their food as it tasted very salty and I didn’t sleep well at all (which is one of the effect MSG has on me). We can tell by the population that they only advertise in the US and in China, for people who are not interested in leaving the hotel. Location is average: not the best beach and quite far from the main road. No shuttle to the main road.


คะแนน : 5.2 / 10 ( คะแนนรีวิว )
5.2

รีวิวอื่นๆ ของ ดับเบิลยู เกาะสมุย (มาตรฐาน SHA Plus+)

8.4
ดีเยี่ยม
8.4
Beautiful view...
Room & staffs were awesome, but it’s just way too expensive. (SGD$1k per night)

Yee สิงคโปร์ คู่รัก

7.2
ดีมาก
7.2
Romantic hotel
Booked two rooms, pool with ocean view and pool with garden view. Rooms are great, Namu jap restaurant food was great. Alot of privacy but the only imcomveniemce issue is everywhere we go need a buggy... อ่านต่อ

Kheang กัมพูชา ครอบครัวที่มีเด็กเล็ก

6.4
ดี
6.4
Romantic hotel
This is my first stay in this hotel and I would say and recommend that this hotel is suitable for couple that prefer a good loving romancing there. Very privacy Indeed. I booked two rooms, one with ga... อ่านต่อ

Kheang กัมพูชา ครอบครัวที่มีเด็กเล็ก

6.8
ดี
6.8
A bit crowded and over priced
1. Rooms are too close and not enough space in the room when compare to other luxury hotels in samui. 2. Not a good place for honey moon or retreat. 3. Some ice-cream in the free sweet spots are melt... อ่านต่อ

Li ฮ่องกง กลุ่มเพื่อน

8.8
ดีเยี่ยม
8.8
Fantastic hotel
Super friendly staff. Truly is a retreat. Make plans to spend at least a couple of days there just chilling around. Everything was great, pool villa was beautiful. They left little surprises daily in... อ่านต่อ

Khalifa กาตาร์ เดินทางคนเดียว

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