MOST HORRIBLE SERVICE

The staff attitude and behavior are incredibly rude and aggressive. They treat customers like enemy. Every single issue the hotel management will bring up.
When I told the receptionist I wasn't happy with the room / hotel, he became argumentative and then would mutter things in Thai and giggle with his colleagues.
Secondly, The air condition is smelly and there was leak in the roof above it. The hotel rooms was riddled with mosquitoes.
Third , they is no shop holder in the bathroom and no soap bar/shampoo/bath gel given even though call for many times. There was no place/holder to store the bath gel/shampoo bottle, and we have to put the bottle on the floor.
Fourth, there is in consistent of hot waters and cold waters. Sometimes extremely hot, and sometimes extremely cold.
NO hotel management service and not up to international standard.
Worst experience ever....never ever stay in this hotel ever …...you will regret and will ruin your holidays.

คะแนน : 2 / 10 ( คะแนนรีวิว )
2

รีวิวอื่นๆ ของ ฮูลา ฮูลา รีสอร์ต อ่าวนาง (มาตรฐาน SHA Plus+)

2
 คะแนนรีวิว
2
VERY BAD!!!
My first time coming across hotel staffs that are are so rude, unhelpful and money mi ded....everything needs money. ROOM The hotel rooms was riddled with mosquitoes. Rooms are smelly although NON... อ่านต่อ

Kok มาเลเซีย ครอบครัวที่มีเด็กเล็ก

10
 ยอดเยี่ยม
10
Hotel and pool are great
The hotel is new and rooms are big and clean. Staff is polite and responsive to all requests. Moreover, thanks to the kind thank you letter we received from the hotel we didn't miss our checkout. Toge... อ่านต่อ

Radoslav บัลแกเรีย คู่รัก

8.8
 ดีเยี่ยม
8.8
Resort feeling
Despite the hotel being located a little far from the main road, we had a great experience. The staff was so helpful and we were welcomed so warmly! They really followed up when we had questions and w... อ่านต่อ

Kristina เนปาล คู่รัก

9.2
 ยอดเยี่ยม
9.2
Nice resort and friendly staff
Loved the pool and overall amenities of the resort. Breakfast was pretty good and definitely worth including as part of your stay as options are a little limited in the the morning on places to eat ne... อ่านต่อ

Elaine แคนาดา คู่รัก

9.6
 ยอดเยี่ยม
9.6
Highly recommended place to stay.
we booked the deluxe classic and got free upgrade to villa - thank you :) the room is so clean, spacious and comfortable. big pool, great facilities. the gym also quite nice. warm and friendly staff e... อ่านต่อ

Anuar มาเลเซีย กลุ่มเพื่อน

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