Booked 2 deluxe with garden view on upper floor. Received 1 room in 4th floor and second room 2nd floor. 4th floor room 403 view was OK but furniture and walls were dirty, blanket was dirty, staff didn't clean bath at all. Flip flops were used, in both rooms. On the 2nd floor at first we got very unclean room, there were dirty walls in the room, toilet, bathroom. On the toilet walls were stains of poo. Didn't receive second room in Upper floor, asked to swap rooms, cos dis was very unclean, they sad only chance is pay extra 1100 TBH per night and move to pool villa. Then they said no free rooms. Later showed another room in 1th floor, it was more teriblle than in 2nd floor. We stayed in room no 211 at the beginning. On next day manager said they will move us to better room. They gave us room no 212 with pool view. This room was in a bit better condition but any way blankets was with stains. Nobody changed water glasses for 3 days. Toilet paper is not enough for 2 people. No one cleaned bath. Cleaning service very bad. Breakfast was OK, but small choice of food. Pool bar guy was excellent. Just potty that there wasn't bacardi and malibu for cocktails we loved. Swimming pool was best place in all hotel, pitty that on 3rd day there wasn't pool towels at all. Had accident that our room key didn't work on evening of 3rd day. And they are not giving two room keys, it's make everything harder because u must go everywhere together or one must stay in the room and wait for other.
juliette ฝรั่งเศส ครอบครัวที่มีเด็กเล็ก
Shane ครอบครัวที่มีเด็กเล็ก
NARENDRA พม่า ครอบครัวที่มีเด็กโต
Doris สิงคโปร์ คู่รัก
joanne สหราชอาณาจักร คู่รัก