The overall experience of the hotel stay is great and value for money. However I was not able to accept the staff asking to keep our passport instead of just photocopy of our passport for future refer... อ่านต่อ
SimXuan มาเลเซีย คู่รัก
Had a slight scare when the counter staff said bookings had neither confirmed nor paid. We are talking of 4 rooms thru 3 separate bookings made. Only later checkings, they were in order. Sigh!
Then you will find a varieties of toiletries from other hotel establishments. Check out the shampoo packs and glasses.
Worst of all - a very ugly and unbecoming incident occurred on wee early hours (about 12 midnight) on Sunday (24 Sept). 3 hotel staff (1M; 2F) opened a hotel door (Room 612) using their master access card, to the shock of its occupants.
The wife demanded for an explanation but with their halting English, they claimed to have knocked (mind you, knocked once) then opened thereafter to look/get "the remote control". How ridiculous! Can you beat that?
BTW, the hotel rooms don't come with a security latch. Whether go or not, it certainly a NIGHTMARE for every occupant..
SimXuan มาเลเซีย คู่รัก
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