Overall ok but there were some issues we faced

Check in upon arrival was all great till the 2nd day. Water supply in toilet was slow and totally none minutes later. Called to seek assistance for 4 times throughout the day and finally requested a change of room when the issue was not resolved. The manager did change us to another room and informed due to high occupancy hence the water issue arose.
But I must say their professionalism and customer service are top notch dealing with upset customers like us. End of the day, we were glad to have stayed there. Just an opinion, for a 5 star resort, they must anticipate issues they might face during high seasons.

คะแนน : 7.6 / 10 ( ดีมาก )
7.6

รีวิวอื่นๆ ของ เล ปาล์ม ภูเก็ต บีช รีสอร์ต แอนด์ สปา

4
 คะแนนรีวิว
4
Hopeless breakfast and restaurant service.
Disgusting and cold breakfasts, we waited for 75 minutes for dinner (Pad Thai) even though there was no one other than us. Restaurant service very poor and not communicative! Very helpful receptioni... อ่านต่อ

DANIEL โปแลนด์ คู่รัก

9.6
 ยอดเยี่ยม
9.6
A nice place to stay in Phuket. 😊
My friend and I stayed here for 4 days (dec 8 to 11). All the staffs are very accomodating and approachable. Although, there's a communication barrier. They still manage to find ways to give their be... อ่านต่อ

Rose สิงคโปร์ กลุ่มเพื่อน

9.6
 ยอดเยี่ยม
9.6
Huge room, great facilities
Room is more like an apartment (I had Studio A) with living room, bedroom, kitchen, big bathroom. Very nice pool and well equipped gym. Staff is very friendly. It's about a 10-15 walk to the beach (bu... อ่านต่อ

Andreas อินโดนีเซีย เดินทางคนเดียว

5.6
 คะแนนรีวิว
5.6
Climatisation ultra brillante, hôtel vieillissant
Impossible de dormir avec la climatisation tellement celle ci est brillante, peinture plafond clouée, une bonne rénovation s'impose. La pompe du jacuzzi qui démarre à 17h00 empêche de profiter de la t... อ่านต่อ

Philippe ฝรั่งเศส นักธุรกิจ

10
 ยอดเยี่ยม
10
ยอดเยี่ยม
Au calme et proche de tous à condition d être véhicule

eythrib ฝรั่งเศส ครอบครัวที่มีเด็กเล็ก

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