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The first room had an aircon that did NOT work. It was so humid in the room to where the floors were damp. The rooms a bit small and the bathroom is too but it still provided us with what was needed to suffice. Our initial greeting was so rude as the front desk lady couldnt find our reservation in her print outs and therefore it distracted her from providing us with the general "welcome" feeling or appreciation for choosing their hotel out of sooo many other ones. It also was time consuming because she refused to listen to me in regards to the room being booked in MY name and not my boyfriend. I just watched her squirm after making it clear and handing her my booking info from my phone 3 times and she still just refused to make her job easier by searching either my name, or using the booking ID. It was amusing but quite annoying as an initial welcome, especially how I did all the work in choosing the hotel, reading so many reviews, etc. However, my boyfriend, who clearly was sitting away from the desk to indicate its all in my hands, was still getting more acknowledgment when he coudln't answer a single question because he just flew in (I live in Thailand). I found it rude. The next night and different room with working Aircon was a lot better and overall the staff was accommodating and friendly, perhaps the other lady was just new.


คะแนน : 8 / 10 ( ดีเยี่ยม )
8

รีวิวอื่นๆ ของ เดอะ มัลเบอรี แบงค็อก ถนนข้าวสาร

9.2
ยอดเยี่ยม
9.2
Heart of Kao San Road with privacy
I got a private room that was basic and just enough. Good size bed and bathroom. The AC worked perfectly which can sometimes be a problem in Thailand. The staff were very friendly and helped me get ar... อ่านต่อ

Sarah สหรัฐอเมริกา เดินทางคนเดียว

9.2
ยอดเยี่ยม
9.2
“Great place with convenient access to money changer, travel agency and 7 Eleven”
The location is very convenient. At the entrance of the building you can find a money changer on the right, and a 7-Eleven on the left. Rooms are decent. - Horrible WiFi - Staff were Normal not too f... อ่านต่อ

Mark มาเลเซีย เดินทางคนเดียว

9
ยอดเยี่ยม
9
Its in the heart of the action
I have been coming to the Rikka Inn since they opened about 8-9 years ago, however its been 5 years since my last stay till now. They redesigned all the rooms, which looks great, the hotel is in the ... อ่านต่อ

Daniel สหรัฐอเมริกา เดินทางคนเดียว

8
ดีเยี่ยม
8
Superb
It was Excellence! The Staff were all friendly. Plus the location of the hotel is very near with shopping area. The room in this hotel has a very nice design and it is also spacious. I went there with... อ่านต่อ

Mclance มาเลเซีย กลุ่มเพื่อน

8.3
ดีเยี่ยม
8.3
Decent hotel.....value for money
It was a very comfortable stay, I heared that Khaosan road is very noisy and it was but the hotel location is such that you dont feel the noise of the road or anything. I say it is located at a very n... อ่านต่อ

Akshat อินเดีย คู่รัก

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