Good service&facilities, slick and efficient staff

Unlike Agoda, we found the Hotel to be attentive and to give a good personal service.

I made the booking with Agoda, one and a half days before the trip, we booked two rooms, 4 hours later I tried to cancel one room, Agoda refused to do so with a refund or credit of any sort.

When we arrived at the hotel, they would not cancel one room because the booking was through Agoda, had we booked directly, they would have been able to cancel one room with a 75% refund.

I guess the answer is to book directly, Agoda has one policy regardless of when the booking was made!!

Happily I will be moving away form booking with Agoda after my next trip to Paradee at Koi Samet as I have already booked through Agoda.

คะแนน : 9.7 / 10 ( ยอดเยี่ยม )
9.7

รีวิวอื่นๆ ของ โรงแรมเคป ราชา ศรีราชา

7.7
 ดีมาก
7.7
not too bad
i enjoyed our stay very much. food was great, gym, pool and restaurant were very good and the central location of the hotel provided easy access in walking distance to shopping areas and restaurants. ... อ่านต่อ

LIEW สิงคโปร์ นักธุรกิจ

7
 ดีมาก
7
Fully combine with accessory
Nice decoration with most convenience location. Buildin furniture with full line of kitchen ware Outstanding of breakfast taste However, one staff at front is so poor in servicemind with bad manner... อ่านต่อ

Kobkit ประเทศไทย คู่รัก

9.3
 ยอดเยี่ยม
9.3
Excellent Quality, Real Value for Money
Perfectly appointed rooms, well maintained. A sanctuary within the compound, with much live and activities in the immediate vincinity from food, entertainment, massage, etc. Overall, great value for m... อ่านต่อ

Eugene สิงคโปร์ นักธุรกิจ

10
 ยอดเยี่ยม
10
everyone was very friendly and service was great
We enjoyed our stay very much. Food was great, gym, pool and restaurant were very good and the central location of the hotel provided easy access in walking distance to shopping areas and restaurants.... อ่านต่อ

Mark สหรัฐอเมริกา คู่รัก

8.7
 ดีเยี่ยม
8.7
Classy 5-Star Hotel at a Prime Location
i have been to sriracha, chonburi many times and always chose to stay at cape racha sriracha mainly because of its classy layout, cleanliness. it's prime location opposite si racha night square, near ... อ่านต่อ

Puay สิงคโปร์ คู่รัก

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