This hotel represents itself as a hotel and charges hotel rates. These set of rooms are clearly guesthouse status (and they have signs to indicate this).
The room itself, is very small and dirty, air conditioning not in good working order (kept room on the warmer side), sink was leaking, closet was tied with a string to hold it closed, and generally the staff were unfriendly and not helpful with service or our complaints. For example, they did not have anyone to help with carrying our luggage to our room. Moreover, there is enough total parking for about five vehicles and some of these are used by staff.
A day before, my wife and I paid the same rate in Khon Kaen (two hours west of Nong Khai) as Mekhong guesthouse, for a beautiful (real) 4 star hotel set in a large setting of coconut trees, friendly staff and nice clean hotel room.
The only positive aspect of Mekhong guesthouse is that it is in a good location downtown and it is beside the best Vietnamese restaurant in town. These surroundings, however, would never be enough reason to stay in this filthy dishonest business.
FYI, my wife and I have never complained before about a hotel. This experience warrants official and unofficial complaints and we plan to write about this guesthouse misrepresenting itself.
Wen สิงคโปร์ คู่รัก
PETER สหราชอาณาจักร เดินทางคนเดียว
MARTIN สวิตเซอร์แลนด์ คู่รัก
Michael แคนาดา คู่รัก
LOW สิงคโปร์ กลุ่มเพื่อน