Excellent customer service but renovation is needed

Customer service is excellent and front line staffs are smart and helpful. Room is big, decent and clean. But renovation is needed. Wallpaper is a bit old. The door cannot be closed properly, need to push a bit otherwise it will remain unlocked.

คะแนน : 8 / 10 ( ดีเยี่ยม )
8

รีวิวอื่นๆ ของ โรงแรมศิวาเทล กรุงเทพ

10
 ยอดเยี่ยม
10
Top of the line
My second visit to the Sivatel and another delightful stay. Spacious and immaculate accommodations, utterly convenient location, gracious staff--what more could anyone ask? One caveat: The duplex s... อ่านต่อ

Montague สหรัฐอเมริกา เดินทางคนเดียว

8
 ดีเยี่ยม
8
Good Location and Reasonable Facilities right at BTS
Seems to be a converted serviced apartment so rooms are big (especially the bathrooms) and reasonably well furnished, but not everything works great. Breakfast is very disappointing although the view ... อ่านต่อ

Garrett สหรัฐอเมริกา นักธุรกิจ

8.3
 ดีเยี่ยม
8.3
Top quality luxury business hotel
Sivatel is an excellent hotel that compares to any 5 star hotel in terms of room, luxury, staff, wifi, facilities. The pool and spa area is stunning and immaculate. The suite was huge and spacious, ev... อ่านต่อ

Frank สหราชอาณาจักร คู่รัก

8
 ดีเยี่ยม
8
Great location, beautiful pool, nice gym and staff
Staffs in the hotel are all very nice with really sincere attitude; for the most important part, this is a very honest hotel. I was traveling with my parents, and they found very relax staying at siv... อ่านต่อ

Ching ไต้หวัน เดินทางคนเดียว

8
 ดีเยี่ยม
8
feel very much at home feeling
The overall experience was good. Most of the front staff are able to converse in English and at all times display a very friendly and attentive gesture. I have stayed in other international hotel in B... อ่านต่อ

Heidi สิงคโปร์ คู่รัก

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