The room was not prepared

This is also the follow up after receiving no response to earlier complaint which the GM promised me to reply back.
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I arrived at the property around 7:50 p.m. Their standard check-in time is 2:00 p.m., which is published on confirmation e-mails.
The front desk let me know that my assigned room wasn’t ready yet due to their internal communication mistakes even I have paid in full and not refundable.
I was offered nothing but to wait outdoor patiently with some mosquito for next 20 minutes. My parents was so tried and expected to get rest right after checking in.
That got me thinking, though. This hasn’t happened very often to me at all. In fact, it hasn’t happened in over a decade (I’m very lucky I guess). I always travel with family (3 persons) and the extra bed always be prepared.

คะแนน : 2.4 / 10 ( คะแนนรีวิว )
2.4

รีวิวอื่นๆ ของ บ้านท้องชิง รีสอร์ต

8.4
 ดีเยี่ยม
8.4
ดีเยี่ยม
Located on a private beach, very peaceful and clean. Staffs were very attentive. Food was nice, reasonable price. No need to go out. Noted: Phone signal is weak and in-room wifi isn't stable. No fridg... อ่านต่อ

PARALEE ประเทศไทย ครอบครัวที่มีเด็กเล็ก

9.2
 ยอดเยี่ยม
9.2
Escape plan
Location is the best for your privacy, foods are delicious. Room with a million view. Very good idea for being escaped here! Staffs (Nine,Aom) were superb friendly and helpful. I shall put 10 stars if... อ่านต่อ

Rachata ประเทศไทย กลุ่มเพื่อน

4.8
 คะแนนรีวิว
4.8
พอใช้
Service 👎🏻

neeranuch ประเทศไทย กลุ่มเพื่อน

10
 ยอดเยี่ยม
10
ยอดเยี่ยม
Good location and very helpful and friendly staff.

Robert สหราชอาณาจักร คู่รัก

8.8
 ดีเยี่ยม
8.8
Extraordinary location
Lonesome, beautiful beach, very rare find in Thailand. No shops or other restaurants nearby. If you like a quite place to relax, this is just it.

Daniel สวิตเซอร์แลนด์ ครอบครัวที่มีเด็กเล็ก

รีวิวทั้งหมด