Lovely Hotel That Opens Right Onto The Beach
On our arrival, the staff were very thorough in explaining everything to us. It was my boyfriend's birthday and I had sent in a prior request for something special if possible. The hotel upgraded us to a lovely room; we had 2 bathtubs! 1 in the bathroom and 1 on the balcony. We made inquiries for the island-hopping tour when we initially arrived on the island, and the hotel's front desk helped us communicate with the tour representative over the phone. That went very smoothly. The tour was brilliant. The room was amazing to return to after the tour; we really enjoyed just relaxing with the TV. 1 huge thing that I must mention - A while after I returned home after the whole trip, I realised I had left a dress behind. I contacted the hotels we stayed at on this trip and Chantaramas replied to inform me that they indeed had my dress. This was months after our stay with them! As we happened to be going to Thailand again soon, I asked if they would be so kind as to send it to the hotel that we would be checking-in to, and that I would be happy to bear all costs. They sent it to the hotel in Phuket, and I received it completely relieved! It was securely wrapped and postage paid. Chantaramas must have covered the cost as well. We were well taken care of at this hotel. I strongly recommend it!
คะแนน : 8.3 / 10
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