great spot but a lot of work needed with staff

Before I start we are not people who complain .We had a lovely stay in beautiful surroundings only down side is the staff.Not sure if more training is needed or just generally not treated right from management. They really try but have no idea what is going on right down to serving hot beer at the most expensive price on the island.Considering the money paid for this hotel we were really dissapointed. The breakfast was so bad only the egg station was edible.Bread for the toast was a brick.The internet worked everywhere all over the island but you had to sit in the reception or restaurant to get any service as Chantaramas rooms had nil service. If you want to charge the high prices at least give the service. A great place to stay with a few improvements needed. We would love to see you make this place the standard it could be.

คะแนน : 8.4 / 10 ( ดีเยี่ยม )
8.4

รีวิวอื่นๆ ของ จันทรมาส รีสอร์ต (มาตรฐาน SHA Plus+)

9.3
 ยอดเยี่ยม
9.3
Beautiful Hotel!
It is an amazing resort with beautiful rooms.. I simply loved it.,, Hotel was 3 km from Haadrin Beach but all transport charge person so it doesn't matter where you actually lived unless you are... อ่านต่อ

Jitendra สิงคโปร์ คู่รัก

8.4
 ดีเยี่ยม
8.4
BEAUTIFUL HOTEL, BEACH NOT SO MUCH
This hotel is really great in all aspects of facilities. the room is amazing - we had the deluxe with jacuzzi. a perfect room, so nice, big and comfortable. we were a couple with a baby and we enjoyed... อ่านต่อ

Omer อิสราเอล ครอบครัวที่มีเด็กเล็ก

10
 ยอดเยี่ยม
10
Deluxe room is good value for money
Hotel has many romantic places to hang out and rooms were super clean. Deluxe room was PERFECT! Big bathtube and comfy bed. My boyfriend had his birthday so they arranged a suprise for him! We were su... อ่านต่อ

Salli ฟินแลนด์ คู่รัก

9.6
 ยอดเยี่ยม
9.6
ยอดเยี่ยม
A little off the beaten path in Baan Tai but this resort was so beautiful and our room so spacious that it was definitely worth it! Large, beautiful shaded pool also set this resort apart from other... อ่านต่อ

betsy คู่รัก

7.2
 ดีมาก
7.2
ดีมาก
Good stuff, good breakfast, nice hotel

Dinor ฮ่องกง กลุ่มเพื่อน

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