Huge potential but misdelivered

Impressively set out, the hotel complex gives a regal impression. The rooms are spacious and the senior management obliging and caring. Those are indeed five-star qualities. The rest is not. Ordinary staff often speak poor English, they leave cleaning products behind, are displeased about (smiling) requests going their way, and generally the level of service is far from five stars. Still, it is definitely worth a visit, and will suit you if you are not a foodie (breakfast is appalling) and don't mind continuous slips of service, as the rest makes a good impression.

คะแนน : 5.6 / 10 ( คะแนนรีวิว )
5.6

รีวิวอื่นๆ ของ อัมมาตารา ปุระ พูล วิลล่า (มาตรฐาน SHA Plus+)

5.3
 คะแนนรีวิว
5.3
nice architecture but disappointing
the architecture of the hotel resembles a thai temple. the room, however is rather cold and sterile. everything (the walls, the furniture, etc.) is massive and reminded us like an overkill of versace ... อ่านต่อ

Martin สวิตเซอร์แลนด์ คู่รัก

6
 ดี
6
Room is good, but service is not international
1 we booked wedding photographer by Ammatara,but so disappointed as really not professional and super expensive , very country side style , really disappointed and even wanna charge more but we reject... อ่านต่อ

Shuang จีน คู่รัก

7.7
 ดีมาก
7.7
Nice choice in Lamai Beach
the first impression of this hotel to me is "mandarin oriental chiang mai"... the building architectural is more or less similar to mo chiang mai. not sure whether is copy from there or not. but any... อ่านต่อ

Woo มาเลเซีย ครอบครัวที่มีเด็กเล็ก

7.3
 ดีมาก
7.3
heritage touch
restaurant is quite small, friendly service, good food (catered as you wish)

Thinada ประเทศไทย เดินทางคนเดียว

2.3
 คะแนนรีวิว
2.3
Amazing hotel and nice Staff
Amazing and very nice hotel, they have a very good staff who they really welcoming guest and a very nice way

Shadi จอร์แดน คู่รัก

รีวิวทั้งหมด