Affordable stay but bad service


Location - Not fantastic, it is quite a walk from Chaweng beach although it appeaars to look quite near on the map. No doubt the hotel is cheaper than most beach-front hotels, the taxi ride to bring you back to the hotel is expensive - so it will all end up the same anyway.
Service - I booked my hotel through Agoda and the frontdesk lady's service was horrendous. I showed her my booking confirmation and she said she couldn't find it in her system. I had to literally beg her to call Agoda before we do not have a local line and she was reluctant. She asked me to call Agoda myself. I asked her for Wifi access so that I could write to Agoda and then she told me the Wifi is down. We had to plead her to let us just check in and then I'll find my ways to contact Agoda when I get free Wifi out in the restaurants near Chaweng beach. When Agoda contacted her and resend the booking confirmation, she did not even bother to let me know. I had to check my email and wait for Agoda's reply to know that the matter was resolved.


คะแนน : 6 / 10 ( ดี )
6

รีวิวอื่นๆ ของ บ้านเขาหัวจุก

6.8
ดี
6.8
Nice hotel & relax
Stay in a bungalow with private pool... Spacious, value for money & lot of privacy

Darrel มาเลเซีย ครอบครัวที่มีเด็กโต

6
ดี
6
Good location and nice view
This hotel nice location and good view. the room was clean and staff friendly

Rungtip ประเทศไทย เดินทางคนเดียว

8
ดีเยี่ยม
8
Good value for money
Overall a good property for the price paid. Large room with balcony overlooking the lake. Clean room and good general amenities. Swimming pool and restaurant to relax by. I would stay again

LUKE ออสเตรเลีย ครอบครัวที่มีเด็กเล็ก

8.8
ดีเยี่ยม
8.8
quite relaxing
v good location near to most of the shopping and nightlife also v nice viewpoint nearby

Hussain มัลดีฟส์ คู่รัก

8.4
ดีเยี่ยม
8.4
Convenient location, away from noise but 7 minutes walk to central plaza and 10 to soi green mango
Staff are always helpful

peter ออสเตรเลีย เดินทางคนเดียว

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