Staff customer service, a hallmark of a good hotel, needs to be improved. Staff is inflexible, unfriendly and not very courteous to guests. In terms of cleanliness, while we understand there’s bound t... อ่านต่อ
Daliea ฮ่องกง คู่รัก
We really wanted to love this place, but there are certain shortcomings that knocked off a few points for us. Firstly, the cicadas really are very, very loud. That's no fault of the hotel and it's authentically natural, that's for sure, but it does grate the nerves a bit and that's kind of not the point of a vacation. Secondly, the staff are really wonderful and professional, but the hotel has been through three owners the last 10 years and Outrigger took over in 2015 and needs to re-invest to make it a true five star facilities hotel (gym equipment not working properly for example), though the showers and AC work great and if there ever was a problem, the staff attended to it right away. They really deserve a property that reflects their professionalism and level of service. Finally, the bleach is nice to look at, but the waters are not as calm as in Bophut or the sand as fine as Chaweng, so you really need a completely calm weather day to swim. It's also a bit far from "happenings".
Daliea ฮ่องกง คู่รัก
Ya มาเลเซีย คู่รัก
Yi จีน กลุ่มเพื่อน
Marilyn สวิตเซอร์แลนด์ คู่รัก
Katja เยอรมนี คู่รัก