Quiet location with poor service

We booked this hotel because it was basically the last one available for the dates that we went.

It is tucked away down a side street and is quite new with free wifi which is good and it is nice and quiet. The rooms are small but equipped with the essentials - standard Thai style shower over the toilet which is always irritating but pretty usual.

The staff were friendly but we had terrible trouble with the service. When we arrived the bed was dusty and there were insect droppings on it. There is a sign on the wall that says they don't clean rooms every day but are happy to do so on request if you would like the towels or linen changed.

The first day we asked for the towels to be changed as there is no way they would dry by the time we came back. We left the key at reception. When we came back the towels weren't changed. The next time we asked the towels to be changed again and it didn't happen. The third day we asked the bed to be changed as it had gotten pretty sandy (to be expected as we spent all day every day on the beach and our clothes were full of sand). The bed AGAIN wasn't changed, neither were the towels. The free water was never replaced and we had to actually call the owner to beg for new toilet roll!

The owner told us things like changing bedding and towels were for big hotels only and that we were staying as "family". My family never charged me 800 Baht a night to stay!

I would avoid it, especially when private bungalows on the beach with air con are available at the same price or less. We don't like to write bad reviews but we gave them ample chance to just give us a little, standard service and it didn't happen.