A consider hotel if they improve their service

Can be consider as an average hotel: clean, new and comfortable. need to walk about 2 minutes to reach the 7-11 (walk out from the hotel door, turn right go to the T-junction turn left and turn into the right corner, walk a little while, you ll see the 7-11 store).it is just 10 minutes walk to the center which lee garden,Mcd,etc located, can have some exercise after and before food.along the way to the center, there are a lot of restaurants for you to have your meal. if you are not willing to walk, tuk tuk(thailand taxi) will send you to wherever you wish to be at.

there is some improvement of the service, we got a transport to send us to the hotel with a anger face driver, that is fine since we are not going to talk to him as well.once we reached , we went to reception counter, firstly, we showed our smiley face to the hotel staff, that is so unexpected we got back a disgusted look, we might look poor to them so we don't get any better smile maybe so that's fine too. bell boy is nice of helping us to send our luggage and request to the counter so remember to pay tip ya ^^.What disappointed me is that when we checked out, we might have some language barrier. Well, we have our own pronunciation, i tried to understand what the reception girl said, so sorry that make her repeat twice.when we ended out conversation i really hope that i didn't see her look of saying "stupid, can't you understand". i thought i might be too sensitive of face reaction but this is really too obvious that even my friend said that to me.

So, for me i think that service is really important for a business, service decide your customer to stay or leave.hope that is a better improvement when next time i have the chance to stay in Sing Golden Hotel again.By the way, sometime the air-cond is not functioning, their might need maintenance.remember to check the air-cond firstly once you enter the room.