50

St Regis Bangkok is very convenient to stay, cos is link together with BTS.

From 13-16.05.2019, 2nd time I stay at this hotel. The are happen when I check-out. The front girl print-out the invoice ask me to check. When I'm doing the checking, I'm so shock. Cos the Invoice cost me Bath4410 for the transportation?

I was telling the girl, I never call for the transport. How come you bill me the amount Bath4410. The girl say, this info was get from downstairs man. The name & room no was correct.

I'm very angry & argue with the girl. The girl say, their need time to do the investigator.
After 1-hrs, I back to find the girl. The girl was telling me is their people given the wrong info. And apologies to m.

My point to write this letter is: How come the name & number no are correct on the invoice and those customer stay at hotel. Hotel should keep are the customer info as secret.

Thanks

คะแนน : 8 / 10 ( ดีเยี่ยม )
8

รีวิวอื่นๆ ของ เดอะ เซนต์รีจิส กรุงเทพฯ

10
 ยอดเยี่ยม
10
ยอดเยี่ยม
Rarely I will write comments on my stay but I must do so for St Regis Bangkok. The moment when you step into the entrance, it basically change your mindset of a hotel's services. From the doorman, bel... อ่านต่อ

Yu มาเลเซีย เดินทางคนเดียว

10
 ยอดเยี่ยม
10
Love it
Best service.

Vivian ฮ่องกง เดินทางคนเดียว

9.6
 ยอดเยี่ยม
9.6
Excellent butler team
Our stay did not get off to a good start owing to some confusion with the reservations and the manner the staff handled my fiancee's special request during the confusion. However, upon checking in th ... อ่านต่อ

Kenix มาเลเซีย คู่รัก

8.8
 ดีเยี่ยม
8.8
St Regis - staff is good
Agoda not fare n transparent in pricing

Susan ฮ่องกง เดินทางคนเดียว

8.8
 ดีเยี่ยม
8.8
great service, excellent location
I had a wonderful stay at St. Regis Bangkok. The staff and our butler are all very helpful, sincere and friendly. I had an early/efficient check-in and free upgrade. Gorgeous green view from our suite... อ่านต่อ

cynthia ฮ่องกง คู่รัก

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