Nice rooms & lovely pool but service lacking


Loved the fact that the island was free from the trappings of mass tourism. The resort itself was pleasant but unfortunately it was evident that the staff had been given absolutely no training in customer service on any level. Added to this was the fact that the resort is situated along a public access road to a pier which was being refurbished so there was the construction noise most of the day every day. Food wasn't bad but there are some lovely places on the roadside around the island with some real characters that run them. Staff & tours at the neighbouring resort KohYai Yoa Village were superb . Scooter hire from the locals is far more affordable


คะแนน : 5.3 / 10 ( คะแนนรีวิว )
5.3

รีวิวอื่นๆ ของ บ้าน ธรัญญา รีสอร์ท

7
ดีมาก
7
Great place if you want to get away from it all
the staff in the resort was friendly, however they had very poor english, so communication was very difficult. the island was very difficult to approach, and unless you rent a motorbike, you cannot ... อ่านต่อ

Beatrix ฮังการี คู่รัก

7.7
ดีมาก
7.7
Perfect location & room, unprofessional service
We stayed for 4 nights in Taranya Resort and overall had a superb time. This was primarily due to the location on Koh Yao Yai - still untouched by mass tourism which we hope stays the same - and the i... อ่านต่อ

Mark เนเธอร์แลนด์ คู่รัก

2
คะแนนรีวิว
2
Horrible service & staff
Every single one of the staff is a b#, no pun intended. None of them understand a lick of English, not helpful and not frindly. They screwed up our breakfast, screwed up room reservation and not only ... อ่านต่อ

Iris แคนาดา คู่รัก

2.3
คะแนนรีวิว
2.3
horrible service! avoid!
Staff was absolutely terrible. Staff was mean & not helpful! We were harrassed multiple times. The price was wayyy too high for what we got! No sea view, complete scam! Also, hotel was extremely h... อ่านต่อ

Iris แคนาดา คู่รัก

7.6
ดีมาก
7.6
Value for money with local experience
Type of island hut we're expect, simple but chill. Located in a nice corner of the beach, staffs are friendly. If you're looking for something very simple, here is the place.

Wanwisa ประเทศไทย คู่รัก

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