Staff need to be trained in customer service

We have stayed here probably 10 or more times not out of choice but due to the fact our children do the sports tournaments here. Thanyapura could be fantastic but you get the feeling the staff know you have to stay there so couldn't care less about the details. This last stay was very disappointing and for the money you pay it is not good value. Of course the sports facilities are pretty special but the hotel needs to live up to the same high standard.

คะแนน : 4.8 / 10 ( คะแนนรีวิว )
4.8

รีวิวอื่นๆ ของ ธัญญปุระ สปอร์ต แอนด์ เฮลท์ รีสอร์ท (มาตรฐาน SHA Plus+)

9.6
 ยอดเยี่ยม
9.6
Really refreshed
If you like to work out and exercise, this is the place for you. We enjoyed the facilities and took advantage the free fitness classes that were included with the gym sessions during the time of stay ... อ่านต่อ

Holly สหรัฐอเมริกา คู่รัก

9.2
 ยอดเยี่ยม
9.2
Loved it
Amazing hotel perfect for active people and athletes. Best if you have rented a car or if you would like to stay at the hotel the whole time. Amazing fitness classes and facilities, great staff. Thank... อ่านต่อ

Lari แคนาดา คู่รัก

8
 ดีเยี่ยม
8
Tennis tournament stay
The stay was great although was a mix up with our room and had to wait over an hour to be put right. Food was ok but expensive and much better to eT outside , but you will need a car. Facilities are a... อ่านต่อ

david สหราชอาณาจักร คู่รัก

8
 ดีเยี่ยม
8
Great if you are using the facilities
We were there specifically to complete in the Thanyapura Junior Triathlon Challenge race. For this purpose, it was excellent to be right on site where the race was held. If you were staying there for ... อ่านต่อ

Philip ออสเตรเลีย ครอบครัวที่มีเด็กโต

9
 ยอดเยี่ยม
9
Top Sports hotel at worlds best training facility
Classed as a Sports hotel but they can still deliver a high end luxury feel to your stay, they are sports minded staff so from activities to food they know what you will want. The DiVine restaurant ha... อ่านต่อ

John สหราชอาณาจักร เดินทางคนเดียว

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