Amazing Mandarava

Check in: The staff greeted us and promptly helped us with our baggage and check in. They dropped us off in a little buggy and carried our bags to the door and showed us the room and explained the services that they provided and room features. This was very informative and we appreciated how thorough they were.
Room: The room that we got (Panoramic Deluxe Room)was spacious,clean and the beds were really comfortable and we probably had the best sleep in Mandarava during our trip to Thailand. While the room was pretty amazing, we realised that housekeeping were not changing our towels which would have been nice - we didn't follow up to ask and it was pretty minor.
Dining and drinks: Make sure you get buffet breakfast, it was totally worth it! We also dined mostly at the restaurant and the food and service were really great every time. They usually have a different set banquet every day for dinner that is good value for money and you're bound to be full and satisfied.
Spa: They have a very very extensive spa treatment menu and I recommend everyone to have a read of it in your room and book in early to secure a spot. We loved every moment of our treatments and the staff were also very friendly and polite.
Service/Staff: The staff were outstanding and they went above and beyond to ensure that we were comfortable, happy and safe when we ventured outside of the resort. Reception staff helped us with bookings for tours that we were interested in and made sure that we were picked up and returned safely. The staff also recognised us and asked us about our previous day and tours that we went on which shows that they really cared and paid attention to their guests.
Overall, I would highly recommend anyone to stay here as it was the most relaxing resort and I would most likely come back to Mandarava again if I return to Phuket.