Service

Disappointed because we have 4 ppls to check in. When we arrived the hotel. They told me included kid only available 3 ppls to stay. So we suggested to pay additional charge for extra bed. They rejected our requirement. I went to travel for different countries and never encountered this situation. I thought service to customer is the 1st priority for the Hotel industry. Management should handle different case for the customer requirement.

คะแนน : 5.3 / 10 ( คะแนนรีวิว )
5.3

รีวิวอื่นๆ ของ มันดาราวา รีสอร์ท แอนด์ สปา หาดกะรน (มาตรฐาน SHA Plus+)

9.7
 ยอดเยี่ยม
9.7
Relaxing stay
Everything in the hotel is on a high level. The hotel completely met my expectations. The territory is very green. The hotel is remote from the town so it feels relaxing and quite being there. It is n... อ่านต่อ

Andrey รัสเซีย เดินทางคนเดียว

9.3
 ยอดเยี่ยม
9.3
Excellent place to unwind after Full Moon Party
After "slumming it" in a dodgy hostel in Koh Phangan for 6 days for the NYE full moon party and the actual FMP on the 4th of Jan, this place was absolutely incredible. The staff, food and just the hot... อ่านต่อ

Matthew นิวซีแลนด์ กลุ่มเพื่อน

9.7
 ยอดเยี่ยม
9.7
Great hotel
The hotel is located 5/10 min by walk to the sea side. It is on a hill a bit outside of the street which has all the restaurants & bars, which can create a bit of trouble when you have a pushchair lik... อ่านต่อ

Pierre-Laurent ฝรั่งเศส ครอบครัวที่มีเด็กเล็ก

9.3
 ยอดเยี่ยม
9.3
Wonderful resort
The hotel is brand new, located on a hill with all the apartments displaced gracefully and in harmony with the surrounding nature. The swimming pools are well designed and very relaxing. From many roo... อ่านต่อ

Simone อิตาลี คู่รัก

8.7
 ดีเยี่ยม
8.7
A relaxing place for vacation
It was a really good stay in the resort. The location is pretty good, 15min walking distance to the beach. And the view from the resort is awesome. I enjoyed seeing the sunset in the swimming pool a l... อ่านต่อ

Xiaodong จีน คู่รัก

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