Great room and staff but not 5 star
Excellent room and staff. Well appointed design and very comfortable bed and sheets. Quiet air con with fancy touch screen control in room. Room faces a noisy main road but bearable if you close the curtains and bathroom door. Facilities are not up to 5 star luxury standards. The discounted price is an indication it isn’t really 5 star, more like 3 star with superior room and 24 hour staff. It’s walking distance to airport line train station so that’s awesome.
Restaurant and bar were appalling despite numerous references in the hotel guide and website as to how amazing they are. Entree was a soup and it took 1 hour to arrive with only two other tables! Main courses arrived 45 min after ordering and before entree, that’s ridiculously poor standards for a supposedly 5 star hotel. They also did not have tea in the restaurant. Seriously not happy considering their prices are 2-5x local restaurants :( Stay here for the sleep before an early morning flight, but skip breakfast and dinner.